Trip participants have a certain responsibility to Adventure Meraki and other participants. All participants are responsible for: reading and understanding these Terms and Conditions prior to registering; understanding the conditions implied in the trip itinerary; selecting a trip appropriate to their interest and abilities; and preparing accordingly with the proper bike and equipment. A participant may be asked to leave a trip if the leader feels their continued participation may prove detrimental to the individual or to the well-being and enjoyment of other guests.
Always ride within your limits. Common sense is one of the most important things to practice when traveling with Meraki. All riders must wear the appropriate helmet and gear. Stay on marked trails, obey all signs and warnings, do not cut switchbacks, and keep off closed areas. Look uphill and yield to other riders when entering a trail or starting downhill. Do not stop where you obstruct a trail or are not visible from above.
When riding in other countries, an injury affects not only your trip but the whole group's experience. We ask that you ride well within your limits and always in control — there is no shame in walking sections you aren't 100% comfortable with. On the first day we hold a rider meeting covering daily bike/gear checks, teamwork, hazards, communication, hydration, avoiding fatigue and cramping, pace, and responsibility.
Each group rides with one to two guides at all times (two guides for groups of six or more) — one at the front, one at the back. Each guide carries a radio and first-aid kit and is certified in first aid. Safety is a group effort: each participant rides well within their ability so everyone finishes in good health. Bikes are stored inside accommodations at night, so a bike lock is not needed.
Medical insurance is MANDATORY on every Adventure Meraki trip, and travel insurance is strongly recommended. Coverage should include emergency air evacuation (mandatory), reimbursement of hospital bills and possible early return travel, trip cancellation and interruption, loss/damage of baggage and personal effects, and baggage-delay reimbursement. Please make sure the activity of mountain biking is covered under your policy. This is a guideline, not an exhaustive list — ensure any policy you buy is appropriate to your medical and financial situation. See our Insurance page.
A per-person deposit of $500 USD for scheduled trips is collected at registration. Deposits may be made by wire transfer, money order, or major credit card (Visa or MasterCard). Deposits for scheduled trips are refundable up to 10 days after registering (when booking 90+ days in advance); after that, deposits are non-refundable but we will HOLD your deposit for future trips so you never lose your money with us. When booking 90 days or less before a trip start date, the full balance (including add-ons) is due at registration.
For scheduled trips: within 10 days of receiving your registration (and outside the 90-day pre-trip window), your full $500 deposit is refunded. After 10 days the deposit is non-refundable, but is saved for a future adventure. When the full balance is paid at 90 days before start: 50% may be refunded up to 60 days prior, 25% up to 30 days prior; after that the trip is non-refundable, but funds roll into a future trip.
For private trips: deposits are non-refundable once received but can be used for a future trip. When the full balance is received, 50% may be refunded up to 90 days prior and 25% up to 60 days prior. Private trips are non-refundable 59 days or less before the start date, but funds are held for a future-dated trip. All participants must purchase travel insurance to avoid loss of funds if cancellation is necessary. All cancellations must be made via email.
Adventure Meraki